I left LGA August 26, 2015 and also have my baggage claim ticket but need to have a duplicate of my airlinet ticket simply because I arrived property to find my jewellery and purse have been lacking from my baggage – I've submitted a claim bu they want a duplicate of my ticket and I'm able to’t locate it – can u send out me a copy of it or inform me how I can discover it — anything else was in tact very little disturbed other than these things and purse was laying of major and jewelry was in aspect pocket
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I are in NYC and get the job done in The style small business generating 30k a 12 months, so buying a $360 flight was a big deal for me. I just lately applied for and received the AAdvantage charge card mainly because on account of organization I will now be bicoastal and traveling NYC-LA very usually, which was the reason for my previous excursion. I happen to be flying AA for a few years which is why I chose them as my airline of option for my approaching bicoastal occupation. On my final flight #738 on March 25 2013 they missing my luggage and it has been over every week now. As a result of the nature of my flight I had several valuables in that bag. I am in Trend and happen to be accumulating uncommon and expensive items all through my daily life, many of which I brought with me and also have collected on travels that I've flown with your business.
The nine/fifteen/fifteen, it's going to choose some time to get neglected. Starting off with Yet another delay inside our flight, which theoretically would go away Orlando 19: 40h, and following hrs of delay, once again on account of issues with the aircraft, the commander warned us that perhaps the plane would not acquire off as a result of doable structural problem with the luggage door of your aircraft plus the door was opened to any one who planned to depart the aircraft.
Our Mate experienced now missed her entire shift at perform and we have been really upset. Her cellphone was functioning reduced as we experienced spent the entire afternoon to the mobile phone with her and also the airlines checking in on our son. She was informed to attend, so she did.
Document locator AQRPGM my knowledge Along with the ticket agent for the Miami Worldwide Airport was awful. Arrived two hours prior to my flight as the flight was boarding I'd my boarding go I would like to Purchase headset came again and the ticket agent said I didn’t Possess a boarding pass.
– Completely change your administration framework with folks who ‘in fact treatment’ about your Major objective.
I not simply needed to waste $fifty in baggage expenses, but I knowledgeable horrible landing by your pilots, particularly crowded and smaller planes, rude flight attendants, and complete imbeciles that dealt with my baggage since they Evidently had been illiterate and could not examine “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
I would really like a credit score for just a flight we skipped from Phoenix to Spokane. We missed the flight mainly because it took us so very long for getting thru customs. We were being flying from Mazatlan and likely thru customs in Phoenix.
My partner and I not long ago took a visit on the Virgin Islands and returned on three/11/13. Our Flight house on American Eagle flight 4891 was delayed for just take-off from St Thomas to San Juan. We were imagined to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in Big apple following a two hour layover. We were being reassured in St. Thomas that we would make our relationship and that the plane would look ahead to the connecting travellers. Once we arrived in San Juan we identified our flight had currently taken off. In looking to solve this we have been scolded for going to the Erroneous counter (We were despatched by an American Eagle personnel for the American ticket counter). Amazingly even though, Regardless that we experienced fully commited that “faux pas,†he was in a position to print a Jet Blue ticket from his American terminal! Thankfully we have been ultimately on our technique to our location – JFK in The big apple. After we questioned about our baggage the American agent in find out here now San Juan wasn’t absolutely sure what to tell us. He explained they'd possibly skipped the flight to JFK also but to check once we arrived there. As we expected, our bags didn't stick to us to The big apple so we submitted a declare and ended up sent on our way back again to Lisbon, CT three hours faraway from New York. The following morning, on 3/eleven/13, we called American Airways about our baggage Which’s exactly where the runaround commenced. We were being originally explained to that our bags Ought to have designed it to JFK that early morning but they may not inform.
The weather in Dallas from 11:00 am till properly soon after five:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't filled with weather as the path was direct rather than altered apart from slight turbulence which brought on altitude variations to avoid. The temperature in DC was very clear and no rain. Climate predicted for Charleston WV did come about forty five minutes following the at first scheduled landing time should have happened. It can be my perception that American Airlines might have and must have made available far more in the way of logistical skills in Dallas for gate availability and contingency strategies when gates are blocked, more assistance for delayed connecting flights to help passengers and prevent missed flights, and even more humanity and knowing for travellers stranded at night in a big city with no information, sources, and so forth. We weren't available anything at all by Vanessa S. or maybe the gate staff. I did Visit the ticket counter in DC as well as a Supervisor, Sandra did supply our initial and only apology and data on resort shuttles from your airport and a reduction voucher very good at different accommodations. Incidentally, our baggage which was checked was not available to us on Friday night time and we had been offered a complimentary toiletry bag. Baggage staff have been quite courteous as well as emphasize of our buyer experience. For the reason that we couldn't get re-booked until finally the subsequent working day And that i couldn't get to Charleston WV as necessary for company obligations, I rented a lodge space in DC in addition to a rental car and drove myself to Charleston WV from Washington DC. the following early morning in order to get there as required. The result of my knowledge still left me sensation extremely unhappy in The client service readily available at American Airways.
The definition of customer service at American Airways isn't defined in any known terms. It does not address The client or indicate any service in the slightest degree. My daughter, touring solo, had the new encounter of ready in line at Heathrow so extended to examine in that she missed the checkin by 2 MINUTES Even though the plane was within the gate for an additional forty five minutes. The agent, and I use that term generously, expected she buy An additional ticket for just a later on flight in a cost of yet another $three hundred. Then proceded to inform her the seat could well be assigned with the gate. Okay, problem fixed. You believe! When the gate is assigned she goes to receive her seat assigned and the ‘AGENT’ who'd not enable her on the main flight cancelled her seat on both of those the main and next flight after using her cash! So she wasn’t off that very first flight however, THE AGENT took her off! And now she wasn’t on the second flight for which she paid out further revenue. The good thing is we were being in conversation and he or she spoke with a supervisor who introduced a seat to her. When she questioned who had cancelled the her reservation, they said they did not know. This all occurred within a 3 hour period. She finally boarded 15 minutes ahead of departure, I hope. So my husband and I contacted American Airways to confirm if she was in a position to get over the airplane and who had cancelled her flight, because there was a economical transaction and no monetary transaction occurs with out a history of who developed it, one particular would Believe, for accounting and theft security purposes on your own. My partner identified as 1st and spoke to JAYNE FUENTES, a supervisor who after a extended dialogue gave us NO Data. She could not inform us if my daughter bought a seat to the flight, got about the airplane, or who bungled the extra order. She really explained that ‘They can be open terminals and they do not sign-up that is booking or accepting payment to get a seat reservation.’ That is definitely accurate accounting to suit your needs. So my husband thanked her politely for all her help at which position I stated JAYNE FUENTES advised us very little she was of no help in any respect. Then I named American Airlines and spoke to a different supervisor, JANE Grey, a one that shouldn't be permitted to solution telephones in the prison.
Flight away from Ft Lauderdale at 5pm connecting to Charlotte NC at 6:30pm. The very first flight still left 45 minutes late earning us pass up our connecting flight to Harrisburg, Pa. Informed another flight could well be at midnight so we wait right until then (I'm with my disabled eighty four 12 months old mom) At midnight we're instructed the flight was cancelled, there were no inns out there and the subsequent flight was twelve the following day.
The crew associates were being by far the most non caring I've ever been on the flight with. It reminded me off my times during the resort company after we had union and non union teams. I won't ever fly American again I I have to go west I'll travel.